Title: Assistant Manager - Showroom
Description:
.
|
Department / Plant |
Retail & Export |
Section |
Common Position |
|
Grade |
13 |
Last Update |
12th June 2025 |
|
ISO Number |
S-BSA-06-02 |
||
Job Purpose
Overseeing daily operations, ensuring excellent customer service, managing sales staff, and achieving sales targets.
Job Responsibilities
- Sales Supervision: Assist in managing the sales team to meet or exceed showroom sales targets.
- Customer Service: Ensure high levels of customer satisfaction through excellent service and prompt issue resolution.
- Inventory Management: Monitor stock levels, coordinate with inventory teams, and ensure timely replenishment.
- Visual Merchandising: Maintain showroom layout and displays in line with brand guidelines to attract customers.
- Reporting: Prepare daily, weekly, and monthly sales and performance reports for management review.
- Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings.
- Compliance: Ensure adherence to company policies, safety standards, and operational procedures.
Education
Diploma or bachelor’s degree in Sales and Marketing, Management or relevant field
Experience
- Minimum three years of experience in retail or showroom operation.
Language
-
Fluency in Arabic and English.
Skills
- Retail sales management
- Adaptability
- Team leadership
- Communication & Interpersonal skills
- Problem-Solving
- POS & Billing systems
- Time management
Competencies
Advisory & Consulting
Business Process Management
Business Reasoning
Conflict Management
Crisis Management & Resolution
Customer Focus
Impact and Influence
Influencing Outcomes
Loyalty & Dedication
Reliable and Dependable
Work Ethics and Values
Sales Management